Used caravan warranty policy

Used Caravan Warranty Policy

Our aim is to supply you with a trouble-free caravan fully serviced & a demonstration of all the working parts of the caravan on collection. As with all used products there is an ageing process which causes deterioration of fixtures and fittings. Our warranty whilst reflecting this process is designed to cover the most important aspects of safety and structural integrity.




The following warranty applies. 


Caravans up to 4 model years old:

12 Months from date of collection 


Caravans up to 9 model years old: 

6 Months cover applies 


All Caravans over 9 years old: 

3 Months cover applies 


Any balance of manufacturer’s warranty is to be transferred by you as the new owner. No guarantee is given that the remaining balance of warranty can be transferred. It is down to you as the new owner to cover the cost of any manufactures change of ownership or warranty transfer fees.





Cooker- cooker burners, grill and oven flame failure devices and ignitors


Fridge– gas ignitors, flame failure 12v and 230v elements and power boards


Water System– water heater and water pump


Cassette Toilet– pump and reed switch (excluding seals, valves and glands)


Auxiliary Electrics– battery charger, mains hook up input connector


Heating System– control unit, flame failure device and ignitors (excluding ducting and fittings)


Suspension– springs, hangers, shackle pins, shock absorbers and mountings (excluding damage or faults to brake drums and shoes that are caused through misuse or normal wear and tear)


Body Shell Integrity– water ingress through any permanently sealed seam or joints and delamination of the floor, being part of the caravans original construction.




1.Bulbs, fluorescent tubes, LEDs and fuses 2. Interior lights 3. Tyres and wheels 4. Batteries 5. Smoke and carbon monoxide alarms 6. Carpets, floor coverings and soft furnishings 7. Adjustments to blinds 8. Doors and flyscreens 9. Hinges 10. Windows and roof lights 11. Kitchen and vanity taps 12. Shower trays, cubicles, shower doors and shower taps 13. Surface finishes to kitchen sinks, cooker tops, vanity units and worktops, 14. Entertainment equipment 15. Arial and satellite systems 16. Microwaves 17. Alarms 18. Front and rear panels 19. Motor mover and ancillaries


Not covered are faults arising from accidental damage or damage caused by misuse or any component part of the caravan and the replacement of parts which have reached the end of their working due to age or usage


Please note for any warranty repair agreed, the caravan must be returned to Collier Street Caravans at a mutually agreed date for works to be undertaken




(Saturday hours vary. Please call)



We are located at:

Collier Street Caravans

Willows End
Green Lane




TN12 9RB

Contact us today!

If you have any queries or wish to make an appointment, please contact us:


01892 730879



Or use our contact form.

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© Collier Street Caravans 2014 till 2023 Jody Cooper T/A Collier Street Caravans is an Introducer Appointed Representative (FRN 922930) of Future Car Credit Ltd. Future Car Credit Ltd is authorised and regulated by the Financial Conduct Authority (FRN 673990). Futue Car Credit Ltd is a Credit Broker and not a Lender, who can introduce you to a number of finance providers based on your credit rating. There will be a commission received for such introductions, this will not affect the rate you are offered or the amount you will pay back. All finance is subject to status and income. Applicants must be 18 years or over. Terms and conditions apply. Jody Cooper T/A Collier Street are registered with the Information Commissioners Office under registration number: ZB551401