ONLINE REVIEWS

YOU CAN FIND ALL OUR ONLINE REVIEWS FROM OVER THE YEARS ON GOOGLE,

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Alan Winchester 

 

 

.                 28 August 2022

 

Lovely people to do business with, very polite helpful and professional.

5 star rating for a reason

 

Bob Bronger

 

 

                  23 May 2022

 

Just purchased our first caravan from Charlie and jody. Over the moon tbh. Helped out with finance, kept it till I was ready to pick it up. Always there on the phone to answer queries, cant ask for anything more. On going help and advice offered and definitely will be using them for services. Thankyou so much guys you are a credit to your profession.

 

Ian Teece

 

 

                  28 March 2022 

 

Very helpful and polite on the two occasions I have visited them.

 

 

Lauraine Gowing                                                                                    

                                                                                                                 9 October 2020
 

After recently purchasing our first caravan from Charlie and Jody I think a big thank you is deserved for being so patient with us and helping us with all our questions and worries would really recommend these thoroughly genuine people . And look for forward to happy times ahead.

 

 Mark Holmwood                                                                                                                                                                                                                                     1 April 2020

  We have recently purchased a secondhand Caravan from these guys for our son to self isolate being a key worker and must say customer service was excellent and bent over backwards to help us and ensuring all that we needed was provided.

First rate service and would highly recommend, thanks for your assistance.

 

        Colin Scott                                                                                    27 Feb 2020

 

I Purchased my caravan from these sellers & have got to give them 110% . So helpful & also give gas bottle ok half full but you don’t get a service like that with main dealer & caravan show .I would not hesitate on recommending ..... keep up with good work you are doing well.

 

 

Excellent Customer Service
Collier Street Caravans are an excellent company. We have just traded in our old caravan and purchased a replacement secondhand caravan from them. They are very nice people to deal with, very helpful and their customer service is excellent. We would highly recommend them.
 
 

 

Unbelievable customer service. Brilliant.
My wife and I visited Collier Caravans as newbies. Didn't have a clue what we were doing. But thanks to Jody we came away knowing just what we wanted. We couldn't fault the site the hospitality and customer service, its truly is second to none.
We had easy access to all the vans, with the focus being on the customers needs not a sale, a very pleasurable walk round.
We came in as green as grass and left as tomorrow's customer

 

Exceptional customer service
Purchased a second caravan from Charlie and Jodie a couple of months ago.
During our trip to North Wales we discovered that one of our burners was not working. A phone call to Jody at 12:30 the day we returned she informed me that Charlie would pop round and sort out the problem.
When we got back from visiting the grandkids we found the Charlie had been round and sorted out the problem the stove is now working.
This family buisness certainly know how to look after their customers. If you want to buy a used caravan with excellent customer service visit Collier St caravans. Nuff said.
 
 

 

Sterling twin axle caravan
Just collected our Sterling caravan from Charlie. Over the moon with the service, Charlie couldn`t do enough. He showed us how every thing worked, professional and polite, even helped with our route home, would recommend 100% Collier caravans and Charlie. Love our caravan. Many thanks Lisa and Steve (West Sussex)

 

 

Second Vist
Purchased our second caravan from Charlie and Jodi excellent service, really look after their customers, We live nearby, Charlie delivered our new caravan and and took our old one away. If your after a used caravan don't bother looking anywhere else.
Thanks for the service Charlie
Terry and Judy
Marden
 
 

 

Great for 1st timers
I’m totally new to caravans and didn’t have a clue, took the family down there and my wife fell in love with a caravan, I was totally nervous, but Charlie couldn’t be more helpful, talking me through all the things to do and what you need, after we got it weeks later there was a few minor issues to sort and he was always on the phone to help out ( not thanks for your money now bye like some of the others ) , I would 100% recommend this company , especially to 1st timers like myself 10/10 for customer service 
 

 

Excellent transaction when selling on our van
Have just sold on our faithful friend to Charlie and Jody.
Happy to have dealt with them as they were fair and arrived for the collection of our van exactly when we agreed.
Easy transaction and full receipt given.
Would not hesitate to recommend.
 

 

Bessacarr Cameo
I have been looking for some time for an inexpensive 2 berth van and have seen a lot of rubbish. I found Collier street caravans via Gumtree and made a visit and was AMAZED at the quality of the whole place. Lots of very nice vans and very nice professional people selling them. I am very happy to say they had exactly what I was looking for. So thank you so much Jody & Charlie a true credit to the industry.
Kindest Regards.
Colin.

 

Caravan
Nice & clean location , plenty to choose from, Charlie is helpful & informative! nice caravans cheers Charlie 
 
 

 

Caravan purchase
Have just purchased a 4 berth caravan from Charlie and Jodie at collier street caravans. They could not have been nicer or more helpful.
Would recommend collier street caravans. Even if you not sure what you want or need. Charlie will help you out. They well deserve 5 stars.
 
 

 

Excellent caravan, just what we were looking for.
We found our 2008 Bailey Ranger 460-4 online at Collier Street Caravans after searching for 'fixed bed caravans'. The description was very detailed and the weights indicated that this fixed bed was light enough for our car. The photos showed an immaculate caravan, and after a call to Charlie, and a 200 mile drive, we bought it. As good as described, we were very pleased with the caravan and customer service that Charlie and Jodie gave us. Charlie took the time to show us how everything on the caravan worked. Thanks again guys, Kevin and Sally.
 
 

 

Long distance customers from Carlisle buying unseen in faith for a caravan of £13,000 in value
As we are over 300 mile away we took a leap of faith buying a caravan unseen from Collier Street Caravans. Charlie and Jody instantly made us feel we could trust them and this definitely was the case. They sent a video thoroughly appraising the caravan and we were confident that their description "immaculate" was correct.
At every stage receipts were sent by e mail and texts were sent when monies were received into their account. Very reassuring.
The caravan arrived here by courier, it was exactly as described and we are delighted with it.
Many thanks Jody and Charlie.
From Mr and Mrs Proud
Coachman laser Twin axle caravan
 

 

 

Purchasing Bailey Olympus 525 Caravan
Having called at Collier Street Caravans we viewed and bought a Bailey Olympus 525 caravan on impulse. We paid in full that day and the caravan was delivered to us 3 days later. It was a pleasure dealing with Charlie and his wife. After delivery the had a few minor problems/faults which were promptly rectified. The after sales service was excellent - second to none. We called Charlie and he made sure the specialist visited twice - at his expense - until the problem was rectified. Five star service, very impressive. We would not hesitate to buy from them again . Trevor Dennis

 

Martin and Elaine - Caravan Purchase
What can we say, 5 stars are well deserved. As newbies to caravans we had a lot of questions and Charlie couldn't have been more helpful or patient with us . We now have a lovely caravan, immaculate condition. The after sales service has also been fantastic, nothing has been too much trouble for Jodie and Charlie, thanks guys.

We would highly recommend Collier Street Caravans and will use them again when the time comes.
 
 

 

Excellent Service.
We were looking for our first caravan, so we were a bit wary and having read horror stories of privately purchased caravans being damp or having other problems we decided to look at local dealers. We found Collier Street Caravans through an advert on Gumtree and they had a caravan which ticked all of our boxes at a good price and offered 3 months warranty. I emailed Jody and arranged a viewing, she couldn't have been more amiable and obliging. We decided that it was the caravan for us and Charlie showed us how all the appliances and the motor mover worked. There was no pressure sale and we were given all the time we needed to look around the caravan.
After buying we did find a problem but Charlie and Jody sorted it out quickly for us. It's rare to see a company providing such excellent Customer and After Sales Service these days. We'll definitely be buying our next caravan from you when the time comes and recommend CSC to anyone looking for a caravan. Thank you Jody and Charlie.
 
 
Caravan Purchase
We wouldn't normally write a review, however we were so impressed with Collier Street Caravans, we just felt we had to write this review.

Charlie was very helpful and gave excellent customer service, the caravans were very clean and well looked after. We visited many caravan sales dealers, however this one stood out from the rest. We felt very relaxed and there was no pressure to ever buy anything as we looked around.
We would highly recommend collier street caravans for anyone who is looking for excellent customer service and good value for money.

Geoff and Sharon
Caravan
Like to thank collier street caravan for a brilliant service, I would like to say the day chose my caravan there was atleast 15 caravans on show and I could of brought anyone of them because they were so clean and well looked after they are lovely people and very honest
 
 
Collierstreet caravans
Yet again Charlie to the rescue we brought a caravan of Charlie in January we went away in it at easter and the charger was faulty. When we got back home I phoned Charlie and explained he promptly got a new charger had it fitted every thing ok now would highly recommend Charlie and collier street caravans thanks again charlie
 
 
Fantastic service
We bought a caravan from this lovely couple. We were new to caravanning and they could not have been more helpful,above and beyond the call of duty!
We would recommend anyone to buy from them, they are excellent,
Thanks again you two,
 
 
It's true the best customer service ever !
I don't give reviews easily but I can't resist, we went feeling a bit sceptical about purchasing from a dealer but was almost at once very assured that Collier street caravans is a very caring professional dealership. And we were offerd all the amenities that the website talks about which has to be the only one I've ever heard of to offer over night conveniences although we didn't use them as we used there delivery option . Very happy and will always trade in with them . Recommended !
Great Service
I bought a Bailey Indianna last week form Collier Street Caravans. I have to say that my experience with them was second to none. The caravan itself was exactly as described and they even pointed out some little minor dints that we had not noticed. Everything was fully checked and we were even able to stay on there over night pitch before our long journey home.

I cant recommend this business enough, nothing was too much trouble for them. Thanks Collier Streett will definetly recoomend you to friends & family in the future.
 
 

OPENING TIMES:

 

MONDAY - SATURDAY 

(Saturday hours vary. Please call)

 

SUNDAYS CLOSED 

We are located at:

Collier Street Caravans

Willows End
Green Lane

Marden

Maidstone

Kent

TN12 9RB

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

01892 730879

07565682750

collierstreetcaravans@gmail.com

 

Or use our contact form.

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© Collier Street Caravans 2014 till 2023 Jody Cooper T/A Collier Street Caravans is an Introducer Appointed Representative (FRN 922930) of Future Car Credit Ltd. Future Car Credit Ltd is authorised and regulated by the Financial Conduct Authority (FRN 673990). Futue Car Credit Ltd is a Credit Broker and not a Lender, who can introduce you to a number of finance providers based on your credit rating. There will be a commission received for such introductions, this will not affect the rate you are offered or the amount you will pay back. All finance is subject to status and income. Applicants must be 18 years or over. Terms and conditions apply. Jody Cooper T/A Collier Street are registered with the Information Commissioners Office under registration number: ZB551401
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